These standard terms and conditions written on this web page will govern your use of our website, it will be accessible on netaqsolutions.com. These terms will be fully applied and affect your use of this site.

By using this site, you agree to accept all terms and conditions written here. You must not use this site if you do not agree with any of these standard terms and conditions of the site

DEFINITIONS

· Netaqsolutions.com, Netaq. All these terms are intended for the first party, as the legal entity or the site of Netaq, a Subsidiary company for SPL Digital LLC, a company registered in the Kingdom of Saudi Arabia.

· Customer (Customers), Subscriber, Customer, You, He, all meant to be used for the second party intended to use the Website as a customer or visitor as an adult in full of their mental powers who register themselves on the Netaq Web Site and use the Software in accordance with these Terms for the purpose of using the Services.

· Content means any messages, comments, videos, audio, music, data, text, photographs, software, text, graphics, or other content created, provided, or otherwise provided by customers and other users to Netaq in the context of the use of Website, software, and services.

· Services means the text or voice message service or any service provided through this website.

· Service Level Agreement (SLA) means the Service Level Agreement (SLA) that specifies the level of service, location, software, and services that Netaq can generally provide to its customers.

· The program means the web-based interface, mobile application, and other downloadable and merged software developed and maintained by Netaq for the purpose of providing the Services.

· The service provider and mobile network, means the local telecommunications company that provides the owner of the mobile number with the coverage of the network.

· These “Terms of Service” means the Terms of Service and all terms, policies, and guidelines contained in the terms as a reference, including but not limited to the Privacy Policy and Service Level Agreement. If there is any conflict between the SLA and the Privacy Policy and these Terms, these Terms prevail.

· Privacy Policy means Netaq’s Privacy Policy, which provides the basics of processing personal data provided by customers to Netaq in connection with the use of the Website, Software, and Services.

· Website means the website of the netaqsolutions.com

· Regulations: Systems of the Kingdom of Saudi Arabia.

GENERAL TERMS AND CONDITIONS

1. Scope The service of choosing the appropriate audience and sending text messages and reports SMSs sent

2. These Conditions shall be subject to the laws and regulations applicable in the Kingdom of Saudi Arabia including the CITC regulations.

3. This Contract shall be subject to the Document (Regulations on the Protection of Rights of ICT Services’ Users and the Terms of ICT Service Provision) issued by the Communications and Information Technology Commission (CITC) Dated June 2020 as amended where a particular text in these Terms has not been provided in this regard, also shall be subject to the Electronic Transactions Law, and the Anti-Cyber Crime Law and any other applicable laws and regulations related to the electronic transactions

4. If the Client wishes to request the service for the first time, the Client shall provide Netaq with a copy of its commercial registration. If the Client is a previous subscriber, Netaq is entitled to request Client to provide any additional \ updated documents.

5. The Client shall appoint an authorized person (Authorized representative), the authorized person will be the point of contact for service delivery, failure report, SMS messaging, and service-related inquiries,

6. Authorized persons will be granted certain privileges that might affect service features; upgrade \ downgrade, ordering new features \ services, and Netaq shall not be liable for the actions of the authorized person.

7. Netaq shall have the right to suspend or terminate the service provided to a Client in any of the following cases:

· If the financial bond requested by Netaq is not provided in the cases where the bond is requested.

· The Client breaches any of the terms and conditions set out in this document or the Terms of Service Document by CITC.

· If the Client does not respond to update its data when requested to do so, or when it is proved that he has submitted false or counterfeit information or data to Netaq.

· If the suspension or cancellation is requested by CITC or any other competent authority.

8. Netaq reserves the right to modify the “Terms of Use” and the Terms from time to time and users will not be notified of any changes through email or other personal contact addresses. The user of the application is responsible for viewing the “Terms of Use” and the Terms from time to time to ensure compliance with them. The amendments shall take effect from the date of publication in the application.

9. The site targets those above the legal age and disclaims responsibility for those who do not.

10. While Netaq is keen to protect the information of its users, it is not entirely guaranteed to send data over the Internet. Accordingly, any data entered or otherwise is the responsibility of the user itself.

11. Netaq does not provide any kind of undertaking or guarantee of the materials and information contained in the site and the user’s use of the site is at his own risk.

12. Netaq site may update the Website, Software, and Services from time to time, and may change the Content at any time.

13. Netaq makes reasonable efforts to update the information on the website, but any content on the site may be out of date at any time, and Netaq does not commit to updating it.

14. Netaq makes no representations, or warranties, either express or implied that the content of the site is accurate, complete, or up to date.

15. Netaq site provides the platform for segmenting targeted users, but the user or client alone is responsible for the content of messages sent.

16. The Account Holder acknowledges that Netaq may amend these Terms of Use at any time by posting the Modified Terms of Use on the Netaq Website and the amendments to the “Terms of Service” shall apply as of the date of publication. The use by the Account Holder of the Services after the amendment which is posted on the Netaq website constitutes acceptance and acceptance of the modified “Terms of Use”. The account holder must stop using the service if he or she does not agree to any changes to the terms of use

17. “Terms of use” will be available in both Arabic and English. In the event of any inconsistency or inconsistency between the English “Terms of Use” and the terms of use available in Arabic, the Arabic version shall prevail.

PROHIBITIONS / CONTRAVENTIONS

· You must accept the Terms and expressly agree that you will not use the Site, the Software, or the Services for free by any of the following:

1. Do not misuse Netaq in any way

2. The application shall not be used for criminal or civil liability under the laws and regulations of the Kingdom of Saudi Arabia

3. Not to send, post or transmit any unlawful content, including content that includes racial discrimination, defamatory, harassing, insulting, obscene, immoral, or any other content that affects religion, Islamic law, regulations, or public policy in the Kingdom of Saudi Arabia

4. Do not use the Netaq site to upload any content that contains viruses, files, programs, or tools that cause harm or hinder the work of the site

5. Engage in inappropriate behavior, including:

· Use the Website, the Software, or the Services in any manner that violates any applicable local, national, or international laws or regulations;

· Harassment, abuse, stalking, threatening, defamatory, or violating the rights of others (including the standard and proprietary publicity).

6. Misrepresentation or impersonation of any person or entity, including, but not limited to, any Netaq personnel

7. Participate in illegal, fraudulent, or deceptive business practices

8. Sending harmful content, including to minors, in any way

9. Send content that may be considered as spam, unauthorized, promoted, junk mail, pyramid schemes, serial messages, or any other form of solicitation or non-compliance with applicable privacy and communication laws.

10. Send content as a commercial message without pre-selling

11. Sending advertising messages, without being requested by the recipient and/or not complying with the laws applicable in the field of direct marketing and mobile.

12. Cause damage or disturbance, including:

· Submission or attempt to provide viruses or other code, files, or other harmful computer software that interrupts, destroys, or limits the functionality of the site, software, or services

· Attempt to penetrate, destroy, disable, disable or disable servers or networks, disable, disable or disable the proper operation of the Site, the Software, or the Services, including but not limited to any reprogramming, decoding, and tampering

· Participate in any activity by knowing or encouraging harm or damage of any kind against Netaq, or any group or individual

· Alter, modify, translate, adapt, disassemble, decompile or reverse engineer any software or scripts used by Netaq in connection with the Site, Software, or Services

· Reduces in any way the quality of the performance of the website or services or conflicts with its functionality

· Failure to comply or not comply with any requirements, procedures, policies, or regulations of the Site, Software, or Services

13. Unauthorized access, including:

• Attempting unauthorized access to the Netaq computer network or any user’s accounts

• Use of technology or other means to access unauthorized content or non-public places

14. Conduct unlawful and criminal conduct, including:

· Participation in conduct that would constitute a criminal offense, encourage others to engage in such conduct, or would violate applicable laws and regulations

· Use the Website, the Software, or the Services in any way that constitutes or violates any law or regulation, and specifically agree to comply with all applicable laws regarding the transfer of data from the jurisdiction governing your activities

· Misuse of the Website, Software, or Service for Illegal or Unauthorized Use.

15. It is prohibited to send any message to random or sequential numbers or without the consent of their owners to receive the message or you will be subject to CITC regulations and your account will be immediately suspended without any notice or compensation.

16. If a message is sent and stopped by the main service provider because it contains obscene words, ad wording, an invitation to call suspicious numbers, a recommendation, or any text that is contrary to the laws of the Communications Authority, the message will be suspended, and the owner will not be compensated. Messages of your service provider.

17. The subscriber should not send abusive messages, such as those containing obscene words, threatening or attacking people or entities, or containing 700 service numbers, shortcodes or SPAM messages without the owner’s knowledge, or sending fake messages such as investment or trading messages, or sending any other messages In violation of the requirements of the Communications and Information Technology Commission in the Kingdom of Saudi Arabia, noting that all entry data are registered and will be provided to the competent authorities in case of request.

PAYMENT SERVICES

· The User acknowledges that the activation of the Credit Card and/or Visa / MasterCard Payment Services account will be the sole responsibility of the account owner. If he does not wish to remain active, the responsibility for cancellation also falls upon him. To refute doubts, SADAD and/or Visa / MasterCard credit cards are third-party services.

· The user has full responsibility for managing the bank transfer services as the account owner and activating and maintaining the correct bank account information for his / her account. The account holder is responsible for activating or canceling the account. Payments by bank transfer are the sole responsibility of the account holder. Netaq is not liable for any loss or damage resulting from the failure of the account holder to maintain and manage the bank transfer payments.

· Netaq has the right to terminate the account of any user who fails or fails to pay the required dues and is registered with the register of the shipping orders, contracts, or technical support tickets or through the recorded calls with the accountants until the payment is made. The Corporation has the right to refer to the concerned parties to claim their rights So

CANCELLATIONS

· Upon request sent to support@netaqsolutions.com, user can cancel their account in Netaq

· When either party cancels services for any reason:

o Netaq will stop providing the service to the user and will no longer be able to access his account.

o The user does not have the right to refund any fees unless stated otherwise in the “Terms of Use”.

o Any outstanding balance due to your use of the Services by the date of such termination will immediately become payable and the User’s Website Services will be immediately suspended.

· Netaq reserves the right to modify or terminate the Services to the User or his account for any reason at any time without notice.

· Fraud: Netaq are entitled to suspend or terminate your account if they suspect you are involved in an embezzlement activity in connection with the Service and take any other action if necessary

COPYRIGHTS

All contents of this site, including trademarks, intellectual property rights, text, graphic designs, logos, and other content, are owned by netaqsolutions.com and are protected under copyright laws in the Kingdom of Saudi Arabia.

CUSTOMER / USER OBLIGATIONS / YOU

· The Customer shall treat (User ID, password, and any other security information) confidential and shall not disclose it to any third party.

· The customer must inform Netaq via this e-mail support@netaqsolutions.com if they suspect or suspect that someone else knows their user ID or password.

· In the event of a disagreement about the service, the customer is not entitled to defame or harm Netaq or any of its employees in any way and is entitled to arbitration in this case. If the solution is not satisfactory to the parties, it is entitled to resort to the competent official bodies only.

· Customer or user alone is responsible for ensuring that the use of the Website, Software, and Services complies with all applicable laws. Netaq will not be responsible for its non-compliance.

· Customer’s responsibility to ensure that all persons accessing the Website, Software, and Services through its Internet connection are aware of and abide by these Terms.

· You are responsible for your computer, software, and platform for accessing your website, programs, and services. You must use antivirus software.

· You are aware of what is stated in the Privacy Policy document and you agree to follow it regularly and it is an integral part of the “Terms of Use Agreement”. If there is an objection or inquiry regarding the terms of this agreement, please contact us.

· You should not misuse the Website, Programs, and Services by intentionally entering viruses, Trojans, or other materials You should not attempt unauthorized access to the Website, the Software or Services, or the server on which the Website or Software is stored or any server, computer or database linked to the Website and the Software. You should not attack the Web site and software in denial of service attack or denial-of-service attack. By breaching this provision, a criminal offense will be committed. Netaq will immediately report such disclosures to the parties and disclose their identity to them, and your right to use the Website, the Software, or the Services will be terminated immediately.

LIMITS OF LIABILITY

· The User agrees and understands that Netaq shall not be liable for any direct, indirect, incidental, special, consequential, or consequential damages, including but not limited to, damages for loss of profit, reputation, use, dat, or other intangible losses resulting from the use of Service or inability to use.

· In no event shall Netaq and its distributors be liable for loss of profits or any special, incidental, or consequential damages arising out of these services or terms of use (including negligence). The User agrees to indemnify and protect the Protectors, affiliates, licensors, officers, directors, agents, employees, or suppliers not affected by any claim or request including attorneys’ fees provided by any third party for or arising out of the User’s breach of the terms Such use or the documentation it contains by reference or violation of any law or public rights.

· The account holder bears full responsibility for the use. “AS IS” AND “AS AVAILABLE” ARE PROVIDED WITHOUT WARRANTY, CONDITION, EXPRESS OR IMPLIED, OR STATUTORY.

· Netaq does not guarantee that the service will be uninterrupted, timely, secure, or error-free.

· Netaq does not warrant that the results of using the service will be accurate or static.

· Netaq is not responsible for the content of the messages sent and the subscriber is solely responsible for the content of the messages.

· The site is not responsible for the delay or loss of messages due to the misuse of the service by the subscriber or because of the prohibition by the sending center, wrong numbers, lack of coverage of the future mobile network of the message, defect in the system of the future service provider, does not have sufficient memory to receive messages, or the sender’s name is prohibited or any reason beyond the validity of the Netaq site

DISCLAIMER OF NETAQ WEBSITE AND THE COMPANY

· Netaq” trademark or any of our employees shall not be liable for any legal, punitive, or moral liability or to provide any other damages to users who misuse our services. Physical or moral damage that may be reflected on the site. Netaq is entitled to indemnify users for appropriate compensation for physical or moral damage that may be reflected on the Site.

· Netaq trademark shall not be liable for any direct or indirect damages caused to any users in connection with its participation in the Site either for not reading this Agreement, for misunderstanding, or for not being familiar with the manner of use.

· Netaq trademark shall not be responsible for any errors in the transmission of messages, whether due to errors in the registration of data by the subscriber or by the contracted parties, to send messages for any technical or technical faults outside the responsibility of the site.

· Netaq shall not be responsible for any direct or indirect damages, liabilities, or losses.

· Netaq trademark is not responsible for indemnifying any customer, user or others in any way.

· Netaq trademark does not have any guarantees regarding the services provided

· The dispute jurisdiction authority is the courts and tribunals of the Kingdom of Saudi Arabia.

Questions about the Terms of Use can be sent to support@ netaqsolutions.com

Must comply with the requirements of CITC Regulations as per the annex